Church Frequently Asked Questions
Q. Do you only insure Congregational churches?
A. No, we are specialists in insuring almost all places of worship.
Q. What is a long-term undertaking?
A. A long-term undertaking (LTU) is an agreement between a church and an insurer to commit to renewing an insurance policy for a set number of years (typically five) on the basis of the same rate and premium discount.
Q. How does making a claim affect our No Claims Bonus?
A. Following a claim, all No Claims Bonus is lost at next renewal but can be earned back in future years if no further claims are made.
Q. Does the loss of No Claims Bonus affect the LTU?
A. No, because the actual rate applied to the policy will have remained unchanged and so the LTU is completely unaffected.
Q. How do we make a claim?
A. Contact our Claims Department as soon as possible in order to provide details of your loss and to obtain a claim form. You may also wish to inform your independent intermediary of your loss.





