Frequently Asked Questions
What is insurance?
Insurance provides financial compensation in various forms against certain events occurring, ranging from the minor inconveniences such as loss of or damage to individual personal effects, to the more traumatic such as critical illness or death.
We at the Congregational specialise in providing insurance cover for both home buildings and / or contents, and places of worship.
Why is insurance important to me?
Unfortunately, everybody is subject to various risks during their lifetime. Insurance is a way of protecting yourself and your family or business financially against the consequences of these risks.
What happens if I don't have any insurance?
Insurance is an individual choice, although in some cases compulsory such as motor insurance or Employers Liability. Even so, without its protection, financial loss can put an enormous strain on the individual or business, with potential long-term hardship.
What are the immediate benefits of insurance?
Just knowing that you are insured brings immediate peace of mind. You can be sure that you have the financial back up to cope in the event of being affected by certain risks.
What is an excess?
All our policies include a policy excess. This is the first part of any claim that you have to pay yourself. Details of
your excess can be found on your policy schedule.
How do I know my sums insured is up to date?
Your sum insured will automatically be adjusted monthly in line with House Rebuilding Cost Index and the Durable Household Goods section of the General Index of Retail Prices. We would encourage you to review your Sums
Insured annually to ensure that this represents the correct rebuilding and replacement cost at risk. To ensure your
home is properly covered please visit the rebuild cost calculator http://abi.bcis.co.uk.
Does a claim affect my No Claims Discount?
For each and every claim made under ANY section of your policy, your no claims discount may be affected.





