Contact us

Church department

01274 700 700
church@congregational.co.uk

Claims

01274 700 700
claims@congregational.co.uk

Section 7 – legal protection claims

Underwritten by ARAG Legal Expenses Insurance Company Limited

0800 1388 114
newclaims@arag.co.uk
Guidance on how to make a claim

General enquiries

01274 700 700
info@congregational.co.uk

Address

Congregational Insurance Solutions,
Suite 2b
West Village
114 Wellington Street
Leeds
LS1 1BA.

Complaints

You may make a complaint by phone, email or using our feedback form.

Policy complaints

01274 700 700
church@congregational.co.uk

Claim complaints

01274 700 700
claims@congregational.co.uk

All other complaints

01274 700 700
info@congregational.co.uk

 

 

Please visit the how to make a complaint page for more information.

Helplines

The helpline services provide customers with easy access to advice and guidance to deal with all kinds of events and emergencies occurring within the United Kingdom. These services are available free of charge during the period of insurance. Calls to helplines are free from UK landlines and mobile phones.

0800 1388 114 - Emergency assistance, legal advice, tax advice
0800 1388 115 - Counselling helpline
0800 1388 116- Glass replacement service

Contact/feedback form

Please let us know the nature of your enquiry and details below:

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Thanks for your enquiry, somebody will be in touch soon.

How to find us

Our registered office is:
Congregational Insurance Solutions Ltd., Suite 2B, West Village, 114 Wellington Street, Leeds, LS1 1BA.

Driving directions
Head towards the city centre and follow signs for Wellington Street. From the A58, take the exit for Wellington Street, continuing straight until you reach the West Village complex on Wellington Street. There are several public car parks nearby, such as the NCP on Wellington Place.

By rail
Leeds station is a 7-minute walk from our office.

Offices open 9am - 5pm Monday to Friday excluding bank holidays. Please note claims cannot be registered outside these hours of business.